- Created by Oranum Support Team, last modified on Mar 20, 2024
Minor and Major Violations
We wish to make the Oranum experience as secure and clean for both Broadcasters and Viewers as possible. Thus, in order to avoid breaking the rules and regulations of the site there is a violation system applied. We differentiate Major and Minor Violations. Major ones are more severe than Minors, they can result in certain penalties, as well as in account suspension or permanent closure, while Minors can be penalized with deducting money from your earnings. Please keep the rules in mind and make sure that you do your best to meet them.
We collected them here for you, let's check out the examples!
Major Violations
Personal Contact information exchange
Exchanging, giving out, asking for, or accepting personal and contact information is prohibited on our site. Contact information exchange may result in deduction, Account suspension or permanent closure.
This includes the exchange of
- addresses
- messenger IDs
- phone numbers
- email addresses
- social networking site contacts
Keeping communication within the Oranum system is for your own protection and financial interest. Oranum keeps information safe and secure.
If you receive such requests from your Viewers, you must refuse them plainly.
In case you put outer social media links onto your Bemyfan Account, please do not share it on Oranum. You can freely post it on your other social media channels however.
Unregistered person using the account
Only the rightful owner can use the Account, who made the registration. Streaming by an unauthorized, untrained person may result in deduction, Account suspension or permanent closure.
Keep in mind that all incomes earned by involving unregistered persons will be deducted, because we are in partnership only with the registered account owners.
It is also prohibited to stream with an unregistered person.
Underage person appears in the camera feed/UA voice in the background
If a minor appears in the feed, your Account will be terminated immediately as people under the age of 18 cannot use or appear on the site under any circumstances.
Please make sure there is not underage person in your surrending, as minor voice may lead to account closure too.
Giving service for minors
The site cannot be used by those, who are under 18 years of age. Providing service for a person who claims to be younger than 18, may result in deduction, Account suspension or permanent closure. The same rule applies if the user mentions there is an underage person present.
The Broadcasters have to reject providing shows to an underage user and report the issue to Support Chat immediately.
Promoting other web services
Advertising or promoting third party services or other websites during your time on Oranum is strictly forbidden. We offer you wide range of tools for promoting yourself. Our aim is a prosperous cooperation, that builds on mutual respect as we reach towards our common goal!
Promoting other websites may result in deduction, Account suspension or permanent closure.
Refusing to communicate with Admin
Site Administrators may contact you anytime via Admin Chat while you are online.
The reason for contacting you might be:
- Providing technical help,
- Giving useful advice,
- Information about temporary site related problems,
- Information about Member feedback,
- Calling your attention to the Rules, and
- For identification.
Administrators may contact you anytime, therefore we would like to kindly ask you to pay attention to and cooperate with them. Our aim is to help and assist you in your development as an online Psychic on ORANUM.
Please also keep in mind that being rude or arrogant with our Support Staff (Admins) in our Online Support Chat Room, via e-mail, or during a regular Admin Chat (for inquiries or Violation notices) is highly prohibited.
Closing the Admin chat and uncooperative behavior may result in Account suspension.
Providing Sexual Content
Oranum is a spiritual community and a family-friendly site. It strives for providing safe and enjoyable environment for every user, therefore providing sexual services are not allowed. In case a Member asks for such services, you are obliged to report to our 24/7 Customer Services via Chat or email with possible evidence.
Sleeping in Free chat
Sleeping on camera is count as Major violation, and may result in Account suspension or even permanent closure.
Live streaming or Video Call during driving
Live streaming or video call (or any other action) during driving considered as a Major Violation, which results immediate suspension of the account as it is dangerous!
Minor violations
- Psychic is not being present in the Free chat room.
- Psychic is not paying attention to the Members. (Watching TV, browsing the web etc)
- Psychic is visiting other Psychic's Free chat room against the owners will.
- Using different language in Free Chat instead of English (the following languages are allowed for the Psychics to use in Free Chat: English, French, Spanish, Italian, German and Dutch)
- Psychic advertising a lower price than their actual rate
- Rude behavior
- Using phone in Free Chat
- Eating in Free Chat
Prohibited content
The followings are not allowed to appear under any circumstances in your Live Feed (Free and Private Chat), in your uploaded content or in Video Call:
- Drugs, Alcohol
- Weapons of any kind
- Showing blood, brutality or bestiality
- Offensive content or hate speech
- Offering or accepting escort services
- Incest, talking about minors in sexual context
Prohibited and Allowed Topics on Oranum
| Content | Explanation |
| Allowed to: | Answering financial/investment question, even specific ones is fine until they are “multiple-choice” question (Member is asking for a specific investment into XY company or any other) Thus, general advice related to eg. type of investment is acceptable. Example:
Expert: “Yes, this investment is good for you…” “No, the investment seems not to be beneficial at this time etc..”
Expert: A is better choice…”
Expert: Apple appears better for you.” Thus, general advice related to eg. type of investment is acceptable. |
| Not allowed to: | You should make sure not to mention a specific company name on his own or push for a specific amount to be invested (to avoid private interest eg. he owns part of that company or has himself invested into mentioned company) Example:
Expert: “None of those are good for you, but C option would be perfect”
Expert: “I would suggest Amazon, you know I invested into it last year and its been really good for me” |
| Content | Explanation |
| Allowed to: | Read on the situation of UA person in appropriate cases. It is also allowed to depict fictional UA characters in a non explicit way. Example: Member : My daughter came home scratched on her leg |
| Not allowed to: | Provide readings for persons under the age of 18. |
| Content | Explanation |
| Allowed to: | Medical topics like general truths, herbals, traditional medicines can be discussed for example: Psychic: Drink herb tea 2 times every day, so it will be good for your health. Psychics always have to state that they are not medical advisors! |
| Not allowed to: |
Example: Member: I am not feeling well, can you tell me what is the issue? Psychic: Yes, I see cancer.
Example: Member: I am not feeling well. Psychic: I see no illness. You don't have to check it with a doctor. You will be better soon.
Member: Should I take what the doctor said? Psychic: Yes, but you only need the half of that dose. |
| Content | Explanation |
| Allowed to: | Answering questions related to the “future” pregnancy Example:
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| Not allowed to: | Giving “medical” advices for an ongoing pregnancy (general talk about it however is okay, eg. take more walks, eat healthy etc.) Example:
You should refer the Member to doctor specialist for these/any type of medical questions. |
| Content | Explanation |
| Allowed to: | Allowed until only tell that you see death in the future without mentioning a specific person as the subject. For example: Member: Will he die? Psychic: I see death in 2021. |
| Not allowed to: | Tell the member if they are going to die and when. For example: Psychic: I see Patrick will die in three months. |
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Copyrighted content on Oranum
Copyrighted content included music, images or videos etc. cannot be uploaded or used on our site!
Please note that our Support team may reject these kind of contents during content moderation.
No screenshot can be shared about certain elements of the site e.g. prices of the Credit Packages, available Payment Methods.
These kind of contents cannot be shared in Story or send it over to members.
Inactive Member during Private Session/Video Call
In case a member is inactive for 5 minutes or more during a Private Session or Video Call, you are obliged to close the Private session in order to protect members' credits.
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