- Created by Kristóf Besenyei, last modified on Mar 07, 2022
In order to make the Oranum experience secure and clean for both Broadcasters and Viewers, we have the following set of rules.
Live Rules
DON'T
Do not stream from bad streaming locations (no streaming while driving, dark rooms etc.)
Do not eat in Live
Do not leave the camera feed
Do not do distracting activities (browsing the phone, watching TV, sleeping etc)
Do not be inactive
Suspension System
In case of Exchanging contact information penalty, all accounts will be suspended for 24 hours. During this time you cannot register new accounts. After that period, your account will be automatically opened. Only two accounts can be released from suspension, the others will be closed.
If such a violation occurs again, the same sanctions take effect. On the third occasion all accounts will be permanently closed, though the Broadcaster may register one last account. If the same violation happens again, all accounts will be permanently closed and the Broadcaster won’t be allowed to re-register.
Exchanging, giving out, asking for, or accepting personal and contact information is prohibited on our site.
This includes the exchange of
- addresses
- messenger IDs
- phone numbers
- email addresses
- social networking site contacts
Keeping communication within the Oranum system is for your own protection and financial interest. Oranum keeps information safe and secure.
If you receive such requests from your Viewers, you must refuse them plainly.
We suggest the use of the following built-in tools to keep in touch with your customers.
Video Call
Messages
Go Live
Your account will be suspended for 24 hours. After that period, please contact our Support Chat to confirm identities to lift the suspension.
Keep in mind that all incomes earned by involving unregistered persons will be deducted, because we are in partnership only with the registered account owners.
If the violation recurs, the same sanctions will take effect. On a third occasion, all accounts will be closed permanently, though the Broadcaster may register a new account as a very last chance. If the violation recurs a fourth time, all accounts will be permanently and irrevocably closed. The Broadcaster will not be allowed to re-register.
It is also prohibited to stream with unregistered person
Talking about other web services is not permitted on Oranum. Advertising or promoting third party services or other websites during your time on Oranum is strictly forbidden. We offer you wide range of tools for promoting yourself. Our aim is a prosperous cooperation. Let’s respect each other and our common goal!
In case of "Promoting other websites" penalty, all of your accounts will be suspended for minimum 24 hours. After that period, please contact our Online Support Chat to open your accounts.
The following are not allowed to appear under any circumstances on your uploaded content or in Video Call:
- Drugs, Alcohol
- Weapons of any kind
- Blood
- Offensive content or hate speech
- Offering or accepting escort services
- Brutality (includes using or pretending to use sharp objects like knives, chocking oneself, or talking about such actions)
- Bestiality (or talking about such actions)
All of your attention should be on your audience:
No sleeping, no watching TV, no reading, no other activity is allowed which distracts you from focusing on the stream!
You shall not visit the Channel of another Broadcaster, interact or try to interact by mean of the free chat tool with another Broadcaster of the Website, in a way that is detrimental, harmful, defamatory, offensive, or threatening to the other Broadcaster.
Minor Violations
A good attitude towards the Viewers will not only help you avoid the penalties, but also attract more Video Calls as well as surprises for you.
Please avoid smoking or Eating.
Why is it important to remain visible at all times?
Members are going to visit your Room for guidance, however if they only see an empty room they will leave quickly and you may lose potential Customers.
Things to avoid
- Leaving your Chat completely unattended.
- Refusing communication with Members and Guests.
Pay attention to the following things
- Remain visible at all times.
- If you need to leave, you should sign off.
The accounts on ORANUM are to be used only by the registered account owner/s.
Please do not let other people appear in your live feed, even for a short period of time.
Please note that Members are looking for the exact Psychic who appears on their Profile Pictures, so another person in the camera feed might cause a misunderstanding and inconvenience. Sharing your account with others can also comprise a security risk.
If a Member asks you to have a seance in Free Chat or a Private Session with another person, kindly refuse their request.
Major Violations
Oranum has no intention to support immoral interests; therefore strict rules have been set forth.
Any kinds of Underage Content which may connect to a real person is strictly prohibited on our site and considering as Major Violation (Fictional underage characters that are depicted in a non explicit way are allowed (e.g. angels on Angel cards) .
Underage person appears in the camera image
If an underage (or underage looking) person appears in the camera image all related accounts of the Broadcaster will be immediately closed and she will not be able to re-register on the site again.
Having a call with an underage person
Staying in a call with a person who claims to be younger than 18 years of age results an immediate and permanent account closure. The same rule applies if the user mentions there is an underage person present.
The Broadcasters have to reject providing shows to an underage user and report the issue to Support Chat immediately.
Broadcasters who violate this rule will have their accounts closed.
Talking about underage content
It is absolutely prohibited to pretend to be below the legal age, or engaging in conversation where either party is talking about minors in a sexual manner.
Broadcasters who violate this rule will have their accounts closed.
Abusing the awards System
Psychics who Vote for themselves, start a private with themselves from fake Member accounts, or abuse the system in any way will be removed from the Awards permanently.
Imitating medical help
You are not allowed to diagnose diseases, nor are you allowed to give advice on medical treatments. If you get the information that a Member/Visitor is ill, then you must advise the Member/Visitor to visit a doctor. Any health-related advice given by you can only be general and shall not, in any way, be communicated to the Members or Visitors as an end in itself.
Refusing to Communicate with Admin
Site Administrators may contact you anytime via Private Chat while you are online.
The reason for contacting you might be:
- Providing technical help,
- Giving useful advice,
- Information about temporary site related problems,
- Information about Member feedback,
- Calling your attention to the Rules, and
- For identification.
Administrators may contact you anytime, therefore we would like to kindly ask you to pay attention to and cooperate with them. Our aim is to help and assist you in your development as an online Psychic on ORANUM.
Important Notice
Since administrators will only contact you when it’s important, please do not close the Chat or refuse to communicate with them. They are contacting you to provide personal assistance. Closing the Chat or refusing to communicate may lead to further unnecessary problems and consequences.
Please also keep in mind that being rude or arrogant with our Support Staff (Admins) in our Online Support Chat Room, via e-mail, or during a regular Admin Chat (for inquiries or Violation notices) is highly prohibited.
Any activity mentioned above will be considered a Violation against the site. According to our Penalty System in case of such a Violation all of the Psychic's accounts will be suspended immediately until the broadcaster contacts us to discuss the case at the Online Support Chat Room.
Prohibited and Allowed Topics on Oranum
| Content | Explanation |
| Allowed to: | Answering financial/investment question, even specific ones is fine until they are “multiple-choice” question (Member is asking for a specific investment into XY company or any other) Thus, general advice related to eg. type of investment is acceptable. Example:
Expert: “Yes, this investment is good for you…” “No, the investment seems not to be beneficial at this time etc..”
Expert: A is better choice…”
Expert: Apple appears better for you.” Thus, general advice related to eg. type of investment is acceptable. |
| Not allowed to: | You should make sure not to mention a specific company name on his own or push for a specific amount to be invested (to avoid private interest eg. he owns part of that company or has himself invested into mentioned company) Example:
Expert: “None of those are good for you, but C option would be perfect”
Expert: “I would suggest Amazon, you know I invested into it last year and its been really good for me” |
| Content | Explanation |
| Allowed to: | Read on the situation of UA person in appropriate cases. It is also allowed to depict fictional UA characters in a non explicit way. Example: Member : My daughter came home scratched on her leg |
| Not allowed to: | Provide readings for persons under the age of 18. |
| Content | Explanation |
| Allowed to: | Medical topics like general truths, herbals, traditional medicines can be discussed for example: Psychic: Drink herb tea 2 times every day, so it will be good for your health. Psychics always have to state that they are not medical advisors! |
| Not allowed to: |
Example: Member: I am not feeling well, can you tell me what is the issue? Psychic: Yes, I see cancer.
Example: Member: I am not feeling well. Psychic: I see no illness. You don't have to check it with a doctor. You will be better soon.
Member: Should I take what the doctor said? Psychic: Yes, but you only need the half of that dose. |
| Content | Explanation |
| Allowed to: | Answering questions related to the “future” pregnancy Example:
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| Not allowed to: | Giving “medical” advices for an ongoing pregnancy (general talk about it however is okay, eg. take more walks, eat healthy etc.) Example:
You should refer the Member to doctor specialist for these/any type of medical questions. |
| Content | Explanation |
| Allowed to: | Allowed until only tell that you see death in the future without mentioning a specific person as the subject. For example: Member: Will he die? Psychic: I see death in 2021. |
| Not allowed to: | Tell the member if they are going to die and when. For example: Psychic: I see Patrick will die in three months. |
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